How to Book Your First Tour on ToursByLocals

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Are you new to ToursByLocals? Unsure about how it all works, or feeling shy about making your first inquiry of a guide? We’re here to show you just how quick and easy it is.

The first thing you should know about how ToursByLocals works is that it’s simple. So simple, we broke it down into a cartoon graphic for you! We call the couple in the cartoon “Bob and Barbara” and they’ve decided they want to hire a local guide for a morning to explore Paris.



As you can see, the process Bob and Barbara go through to book their private tour is simple and straightforward. It will be for you too!

How to Book Your Private Tour


1. Enter where you’re going into the search box. There are tours available in over 190 different countries!

2. Browse through the available tours, and read details about the guides who offer them, along with reviews from past travellers.

3. Spot the perfect tour and click on “Book tour” to purchase. Or click on the “Message Guide” button to contact any guide with questions, or to request a customized itinerary. The guide will email you a link to book your tour.

4. Pay securely for your tour online, in the currency of your choice. Or if you prefer, you can call our office to book by phone, 24/7: 1-866-844-6783. All tours are fully refundable up to 15 days before the tour date, or you can purchase our “Any Reason” cancellation policy and obtain a refund up to the last minute.

5. Meet your guide at a pre-arranged location and enjoy your tour!



Now that you're all set to make your first inquiry, here are a few insider tips on booking the best private tour for you!

More Tips For Booking Your First Private Tour


1. Don’t be shy! Click the “Message” button on the guide's profile page to start a conversation with any guide on the site. It’s a great way to figure out if this is the right guide and tour for you.

2. Use your first message to share practical information: your travel dates, how many people are in your group, does anyone have mobility issues, etc.

3. This is also a good time to share a few personal details: Is this your first time in their city? Is there anything special you are hoping to see or learn about? Letting the guide know a bit about you and your travel style will help them to tailor a tour itinerary that’s unique to you.

4. Once you’ve sent your inquiry, be patient. The guide wants to and will get back to you as soon as they can! Our guides are often busy leading tours, and many live in different time zones than us. If you have not heard from them in 24 hours, don’t hesitate to give us a call. Our Customer Support staff are available 24/7 to help.

5. Don’t get discouraged if your first choice of guide is unavailable. Contact another! We expect 2022 to be a busy year, as many of us book special trips to make up for lost time. We stand behind every guide on our site, so your private tour experience will always be an excellent one.

6. Finally, feel free to stay in touch with your guide after your booking, to communicate any additional requests, or just to let them know you’re excited for your tour. They will be too.
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